Privacy Policy

Dear customer, we wish to inform you that your personal data will never be transferred or distributed to third parties, but will be used in full compliance with the fundamental principles set forth in Directive 95/46/EC and Legislative Decree No. 196 of 30 June 2003 for the protection of personal data.

PERSONAL DATA PROCESSING OPERATIONS AND RELATED PURPOSES
Below, we summarize all the operations we perform that involve the collection, storage, or processing of your personal data, and the purposes we pursue with each of them:

- collection and storage of personal data for the purpose of sending commercial information by email;
- internal processing of personal data provided for the purpose of defining your marketing strategy.

METHODS OF PROCESSING
The processing will be carried out using fully automated methods. Our company, through its data processing system, ensures and guarantees that the information processed does not include sensitive data pursuant to Article 13 of the GDPR. 95/46/EC and Legislative Decree 196 of 30 June 2003. Therefore, any processing that may directly or indirectly involve sensitive data will be excluded from the outset.

FREEDOING CONSENT AND CONSEQUENCES OF REFUSAL
Providing your data is optional. However, if you refuse to consent for the purposes indicated, we will be unable to provide you with the information services for which consent is requested, including registration on this site.

DATA CONTROLLER AND DATA PROCESSOR
The data controller is the company that owns this e-commerce site. The data processors for personal data are the officials and individuals responsible for database management, in accordance with their respective areas of expertise.

DATA SUBJECT RIGHTS
We also inform you that any data subject may exercise the rights set forth in Article 7 of Legislative Decree No. 196 of June 30, 2003, which are summarized below:

Legislative Decree No. 196/2003 Article 7 - Right to access personal data and other rights.

1. The data subject has the right to obtain confirmation as to whether or not personal data concerning him or her exists, regardless of its being already recorded, and communication of such data in an intelligible form.
2. The data subject has the right to obtain information on: a) the source of the personal data; b) the purposes and methods of processing; c) the logic applied in the event of processing carried out with the aid of electronic instruments; d) the identification details of the data controller, data processors, and the designated representative pursuant to Article 5, paragraph 2; e) the entities or categories of entities to whom the personal data may be communicated or who may become aware of it in their capacity as designated representative in the territory of the State, data processors, or persons in charge of processing. 3. The interested party has the right to obtain: a) updating, rectification, or, where interested therein, integration of the data; b) deletion, anonymization, or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which it was collected or subsequently processed; c) certification that the operations referred to in letters a) and b) have been notified, including their content, to those to whom the data was communicated or disseminated, except where such compliance proves impossible or involves a manifestly disproportionate effort compared with the right being protected.
4. The interested party has the right to object, in whole or in part: a) for legitimate reasons, to the processing of personal data concerning him or her, even if pertinent to the purpose of collection; b) to the processing of personal data concerning him or her for the purpose of sending advertising or direct sales materials or for conducting market research or commercial communications.

Restrictions on use of the website
The website is owned by TecniPan s.r.l., with registered office at Via Marconi 5 - 10400, Druento (TO), Italy. TecniPan s.r.l. declines all responsibility for the content of third-party websites that contain links to our website.

Data Processing
The processing related to this site's web services takes place on TecniPan's dedicated server in the AWS Data Center (Malmskillnadsgatan 36, 111 57, Stockholm, Sweden), and is handled by AWS technical staff for the hardware. Data processing is carried out directly by qualified TecniPan personnel, under the direct responsibility of the data controller. TecniPan does not communicate or disclose any data deriving from the web service to third parties.

Data Controller
The data controller is the Chairman of the Board of Directors of TecniPan SRL (contact: info@uniteh24.it).

Purpose of processing
The data processed on our website is as follows:
- Contact request database. This includes personal data, email address, and telephone number, and its purpose is to process the contact. The data is automatically deleted (forgotten) after 30 days.
- Assistance/program modification request database. This includes personal data, email address, and telephone number (optional), and its purpose is to perform the requested services as per the contract stipulated with the customer. The data is retained as required by law (ten years from the end of the contract).

Browsing data
The computer systems, including the software procedures used to operate this website, acquire, during their normal operation, some personal data whose transmission is implicit in the use of the Internet, which is based on the TCP/IP protocol. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category includes the IP addresses of all visitors who access interactive sections of our website.
The data collected is used to manage the company's technical and administrative operations, diagnose any technical problems, and prevent intrusion and abuse of the service.

Cookies
1. The Regulation
This section aims to provide users with information regarding the use of cookies by the website www.eurosoftsrl.it, pursuant to Articles 13 and 122 of Legislative Decree 196/2003 on privacy, and in accordance with the provisions of the Italian Data Protection Authority's Order No. 229 of May 8, 2014.
2. What are Cookies?
Cookies are small text files sent from the server to the device you are using (desktop computer, laptop, mobile device, smartphone, etc.).
Their function is to store information relating to browsing, preferences, or to set security levels, for a period of time that varies depending on the cookie. To learn more about how they work, you can visit the section of the Italian Data Protection Authority's website at this address: http://www.garanteprivacy.it/cookie.
Two main types of cookies have been identified:
- TECHNICAL cookies, divided into:
- navigation cookies: these allow navigation of the contents of certain areas of the site (e.g., restricted-access sections, etc.);
- analytics cookies: these collect data and aggregate it to provide information on the number and types of visits;
- functionality cookies: these extend the normal functionality of the site (e.g., language selection, saving preferences, etc.);
- profiling cookies: these collect data to create a profile of users who browse the site.
These last two types of cookies can also be:
- session cookies, when they are deleted at the end of the browsing session (for example, when the browser is closed);
- persistent cookies, when they remain on the user's computer even after the browsing session has ended;
- first-party cookies, when they are generated by the same site being visited;
- third-party cookies, when they are generated by sites other than the site you are visiting.

Consent to the use of cookies
Consent to the use of cookies is provided by clicking the "[OK I ACCEPT]" button in the prominent banner on the homepage.
Simply browsing the site after viewing the banner is also considered acceptance.
The preference is recorded in a cookie that will remain on the user's device for 30 days, after which consent will be required again.

Cookies on our website
www.uniteh24.it uses both first-party technical cookies, which are necessary for the system's operation (session cookies for preferences), and third-party analytics cookies that collect certain statistical information (Google Analytics).

Google Analytics Cookies
As previously mentioned, the data recorded in Google Analytics technical cookies is used by Google for aggregation, with the aim of providing us with information and statistics on visits to this website. You can prevent Google Analytics from using your data by installing an add-on in your browser, available at the following link: https://tools.google.com/dlpage/gaoptout?hl=it (which disables the JavaScript code that generates the cookie). For more information on their privacy policy regarding cookies, please visit the following link: https://www.google.com/analytics/learn/privacy.html?hl=it.

Disabling Cookies

Keeping in mind that blocking cookies completely or partially may result in the site's services not functioning properly and some sections being inaccessible, you can, however, disable them by following the instructions.